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Problems? What problems? Over on the Mozilla Blog, Paul Kim writes about yesterday's FireFox 3 download event: Kicking off Firefox 3 Download Day with a Boom!. In the course of summarizing the day, he makes only a passing reference to the problems that plagued their download servers (server down, corrupted downloads, serving up FF2 instead of 3, etc) when he writes:

Our systems were quite busy earlier this morning so individual requests may not have gotten through...

Busy indeed. So busy, they were dead.

As one of his positive stats for the day, Kim notes that there were over 500 news items covering the launch, which is true. Too bad a fair number of those stories were focusing on the server outage.

This incredible PR spin on the day makes it clear that mozilla.org fumbled the ball twice yesterday: once in failing to provide adequate hosting for the event, and again when they failed to fess up to the problem and instead gloss over it with some ra-ra-aren't-we-doing-great blathering.

Having said all that, I do still plan to download FF3 sometime soon, once I've scanned some of the feedback and made sure my critical add-ons are available and functional with the new browser.



Copyright © 1998-2008 Edward Bilodeau
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